Rio Grande supports the art and industry of jewelry-making with a one-stop selection, exemplary service, technical expertise, and educational support. We are a leading provider of precious materials, bench supplies, customization, and cutting-edge technologies.
What metals and quality marks are available?
What is the minimum order amount?
Do I need to include a hallmark (quality stamp) on my pieces?
If I want to include my own custom trademark (logo) and hallmark (quality stamp) on my pieces, what do I need to provide?
What if I want a hallmark (quality stamp), but I don’t have my own custom trademark (logo)?
Can I order text engraving?
What types of files do you accept?
Can tags be engraved on both sides?
If I repeat my order, will I still have to pay a setup fee?
How soon can I get my order?
Do I order tags first, then contact you with engraving details?
If I use your design with live preview option, will you get my request?
What type of file should I use for the 3D live previewer?
I would like to use a gold filled tag. Is there anything I should be aware of when working with gold filled tags?
What happens after I request a quote?