Rio Grande Account Benefits: Exclusive Perks & Features

Rio Grande supports the art and industry of jewelry-making with a one-stop selection, exemplary service, technical expertise, and educational support. We are a leading provider of precious materials, bench supplies, customization, and cutting-edge technologies.

Account Types	Standard Account
Product Access	Access to select products	Access to all products Wholesale price breaks	Access to all products Additional price breaks Special orders
Shipping & Returns	Free UPS Ground® shipping on orders over $250 and weighing less than 10 lbs. in the lower 48 states. For Alaska and Hawaii orders, free USPS Ground Advantage shipping on orders over $250 and under 5 lbs. 30-day returns	Free UPS Ground® shipping on orders over $250 and weighing less than 10 lbs. in the lower 48 states. For Alaska and Hawaii orders, free USPS Ground Advantage shipping on orders over $250 and under 5 lbs. 30-day returns	Free UPS Ground® shipping on orders over $250 and weighing less than 10 lbs. in the lower 48 states. For Alaska and Hawaii orders, free USPS Ground Advantage shipping on orders over $250 and under 5 lbs. 90-day returns Discounted shipping options
Services	Jewelry Tech Team with appointment Digital-printed and hot-foil stamped packaging Screen-printed Sunshine^® cloths	Jewelry Tech Team with appointment Digital-printed and hot-foil stamped packaging Screen-printed Sunshine^® cloths Laser-engraved tags Custom marking stamps Diamond and gemstone sourcing Ring engraving Precious metal scrap recycling*	Jewelry Tech Team with priority appointment Digital-printed and hot-foil stamped packaging Screen-printed Sunshine^® cloths Laser-engraved tags Custom marking stamps Diamond and gemstone sourcing Ring engraving Precious metal scrap recycling** Custom casting* Stone setting* Dedicated agents* Special orders* *RioPro exclusives
Financing		Net Terms Available	Net Terms Available
Requirements		Federal employee identification number (EIN), state tax ID, Jeweler Board of Trade number or Secretary of State business registration, or with a Rio for Schools instructor code (good for 6 months). *A $50 precious metal scrap recycling fee is deducted from the refund amount and is posted as credit to the Wholesale customers’ account.	$5,000 minimum annual spend, or jewelry or metalsmithing educators and institutions. **Precious metal scrap recycling fee is waived and includes the option to accept the refund amount by ACH direct deposit or paper check by mail.

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